Covid-19 Level 4 Response ...

Like most New Zealander's we are monitoring both the disease progression and government response to Covid-19. At this time the guidance to Veterinarians is to only provide essential services during stage 4. This has currently been defined as:
- Companion animal services that cannot be postponed or cancelled without risking serious pain or suffering to the animal.
- Veterinary emergency services.
Depending how long stage 4 lasts will determine what continues to be defined as essential services. For instance, if stage 4 was to continue beyond a month, routine vaccinations and health checks may be allowed again, but with social distancing practices which normally means the pet comes in but the owner stays outside.

The Covid-19 announcement made today, unfortunately, means that we are making moves to close down our hands-on rehabilitation services until the Covid-19 level reduces or the guidance around essential veterinary services includes our services. We sincerely apologise for the inconvenience, but as you are aware, this is well beyond our control. I am going to leave all of our forward bookings as they are unless I hear from you, so we have a reference for when things return to normal and we can start to reschedule appointments.

The online store remains active if you need supplements, treats, harnesses or wheelchairs. We are also able to give advice and may be able to offer telemedicine consults if appropriate and desired.  Please feel free to contact me if you have any concerns or queries.
​
Stay safe everyone and give your pets cuddles from me x