Please use the form below if you have any product queries. Please also use this form to contact us prior to sending any items back for return/exchange. ​

    Contact Us ...
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    We will send you a confirmation email to let you know we received your enquiry.  If you do not receive this from us, please check the email address you provided was correct and check your spam mail (especially hotmail, outlook and xtra email addresses). 
    ​Thank you. 
If your query is urgent, please write this in the subject line directly to [email protected] and text us on 027 4877600.  Texting is more effective than calling as we aren't always within reception areas to hear phone messages.​

Location (PICK UP By Appointment only).

K9 Aqua kindly allows a pre-arranged, contactless pick up from their reception during opening hours.  We do not have any business affiliation and they do not hold stock on site, or take enquiries for us.  We are able to offer pick up during their opening hours and do our best to accomodate requests. Usually Tuesday afternoon, Thursday, Friday and Saturday. However, this does need to be pre-booked.  A $25 pick up fee applies.
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Only a 3 minute drive West off the Drury off ramp. 
Come down the long driveway to the right side of the house into the car park area.   ​
Diesel Sleeping on the couch
Occasionally our customer services manager, Diesel, is caught napping on the couch. We'll be sure to wake him up when your email comes through so he can answer it as soon as possible!